PTE Success Academy

Policies

School policies

Clear rules that protect our students and keep our teaching honest.

Academic integrity

We teach genuine English skills and test strategies only. We do not provide, sell or share real exam questions, proxy test-takers, certificates or score changes. Any student asking for these will be refused.

Refund policy

If you cancel before your course starts, you can request a full refund. After the course starts, refunds are calculated pro rata for unused lessons. Every payment comes with an official receipt.

Student code of conduct

Students are expected to attend on time, respect teachers and classmates, and submit their own work. Sharing class recordings outside the school is not allowed.

Privacy

We only collect the information needed to teach you and contact you. We never sell your data, and we never ask for your Pearson account password.

Independence notice

PTE Success Academy is an independent school. It is not affiliated with Pearson, IELTS, or any government body. Official tests must be booked directly with the test provider.